Effective Date: May 19, 2025

This Privacy Policy explains how Brand Highlighters Ltd (“we”, “us”, or “our”) collects, uses, discloses, and protects your personal information when you visit our website https://www.bh-old.testmywebsite.in or engage with our services. We are committed to safeguarding your privacy and ensuring that your personal data is protected in accordance with applicable data protection legislation, including the UK General Data Protection Regulation (UK GDPR). Please read this Privacy Policy carefully to understand how we handle your data.

1. About Brand Highlighters Ltd

Brand Highlighters Ltd is a registered digital marketing agency in the United Kingdom. Our registered office address is:

Brand Highlighters Ltd
2 Mannin Way, Lancaster Business Park, Caton Road, Lancaster, Lancashire, LA1 3SU United Kingdom

We provide a range of digital marketing services including SEO, social media marketing, PPC, web development, content creation, and related consultancy services to businesses across the UK and beyond.

For the purposes of data protection laws, Brand Highlighters Ltd is the Data Controller of your personal information.

If you have any questions or concerns about this Privacy Policy or how we process your data, please contact us:

📧 Email: hello@bh-old.testmywebsite.in
📞 Phone: +442039963140, +442081572797

2. What Data We Collect

We collect different types of personal and technical data when you interact with our website or use our services. The data we collect may include:

A. Personal Data You Provide

Full Name
Email Address
Phone Number
Company Name
Job Title
Your message or enquiry details
Marketing and communication preferences

You may provide this information when you:

Fill out a contact or enquiry form
Subscribe to our newsletter
Request a quote or proposal
Communicate with us via email, phone, or chat
Apply for a job or internship

B. Automatically Collected Data

When you use our website, we may

automatically collect:
IP address
Browser type and version
Operating system
Device type
Time zone setting and location
Pages visited, time spent, clickstream data
Referral source (e.g., search engine, social media)

We use cookies and similar tracking technologies to collect this data.

3. How We Use Your Data

We use the information we collect for the following purposes:

To Provide Services: To respond to your enquiries, provide quotes, deliver digital marketing services, and communicate with you throughout the client lifecycle.
To Improve Our Website: To analyse visitor behaviour, monitor performance, and improve user experience.
For Marketing Purposes: To send promotional content, newsletters, or service updates you have opted into.
To Comply with Legal Obligations: To meet our legal, regulatory, and compliance responsibilities.
To Maintain Security: To protect our systems from fraud, abuse, and other malicious activity.

We only process your personal data where we have a valid legal basis to do so, such as your consent, to perform a contract, or to comply with legal obligations.

4. Lawful Basis for Processing

Under the UK GDPR, we rely on the following lawful bases for processing your personal data:

Consent – When you opt-in to receive marketing communications or submit forms.
Contractual Necessity – When processing is necessary for the performance of a contract.
Legal Obligation – Where processing is required for compliance with the law.
Legitimate Interests – For internal analytics, service improvement, and to respond to your requests.

5. How Long We Keep Your Data

We retain your personal data only for as long as necessary to fulfil the purposes we collected it for. This includes satisfying legal, accounting, or reporting requirements. We regularly review our data retention policies and securely delete any personal data we no longer require.

6. Sharing Your Data

We do not sell, rent, or trade your personal data to any third parties.

However, we may share your information with the following, only when necessary:

Third-party service providers who help us deliver our website, marketing, analytics, or IT infrastructure (e.g., website hosts, email providers, CRM platforms).
Legal and regulatory authorities if required by law or to protect our legal rights.
Professional advisors such as accountants, auditors, or legal counsel.

All service providers we work with are contractually obligated to process your data securely and in accordance with data protection laws.

7. International Data Transfers

Some of our service providers may be located outside the UK. Where this is the case, we ensure your data is protected by ensuring at least one of the following safeguards is in place:

Data is transferred to countries deemed to provide adequate protection by the UK.
Standard contractual clauses approved by the UK government are in place.

8. Your Rights Under the UK GDPR

You have several rights regarding your personal data, including:

Right to Access – You can request a copy of the data we hold about you.
Right to Rectification – You can request correction of inaccurate or incomplete data.
Right to Erasure – You can request deletion of your data (in certain circumstances).
Right to Restrict Processing – You can request we limit how we use your data.
Right to Data Portability – You can request your data be sent to another provider.
Right to Object – You can object to certain uses of your data, such as direct marketing.
Right to Withdraw Consent – You can withdraw consent at any time where processing is based on consent.

To exercise any of these rights, please contact us at hello@bh-old.testmywebsite.in.

9. Data Security

We implement appropriate technical and organisational measures to protect your data against unauthorised access, loss, misuse, or alteration. These measures include encryption, secure servers, access controls, and employee training.

However, no online transmission or storage method is 100% secure. While we strive to protect your personal data, we cannot guarantee its absolute security.

10. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to collect information about your browsing behaviour and enhance user experience. Cookies help us:

Understand how users navigate our website
Remember your preferences
Deliver relevant content and ads

You can manage your cookie preferences via your browser settings or via the cookie banner when you first visit our website.

11. Marketing Communications

You will only receive marketing communications from us if you have:

Given your consent, or
Previously engaged with us and have not opted out.

You can opt out at any time by clicking the “unsubscribe” link in our emails or by emailing us directly.

12. Third-Party Links

Our website may contain links to third-party websites. This Privacy Policy only applies to Brand Highlighters Ltd. We encourage you to review the privacy policies of any third-party sites you visit.

13. Children’s Privacy

Our website and services are not intended for children under the age of 16. We do not knowingly collect data from anyone under 16 years old. If you believe we may have collected such data, please contact us to have it removed.

14. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements or our business practices. The latest version will always be posted on our website, with the date of the most recent revision.

We encourage you to check this page regularly to stay informed.

15. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or how we handle your personal data, please contact us at:

Brand Highlighters Ltd
📧 Email: hello@bh-old.testmywebsite.in
📞 Phone: +442039963140, +442081572797
🌐 Website: https://www.bh-old.testmywebsite.in

Privacy Policy